INTRODUCING

NATIONAL CERTIFICATE IN BUSINESS ADMINISTRATION LEVEL 4

What is it?

A recognised qualification that:

develops personal and technical skills by integrating learning back into the workplace
uses workplace assessment to ensure relevance
involves managers to support the learning
uses learning plans for individuals to highlight areas to work on during and after the programme has finished

Who is it for?

For experienced administrators and personal administrators who want to further build their skills and support their leadership practice with formal development.

The qualification and training covers:

A Good Foundation

Goal Setting
Attitude and Motivation
Self responsibility
Owning your own development

Our Organisational Environment

Different organisational structures
Key roles within different organisations
Decision making and the flow of information
Dealing with change
The use of business administration systems

Planning and Organising

Managing yourself more effectively, making the most out of your time
Organising and managing schedules for others

Business Skills

Problem solving and decision making
Write good informative reports

Communication Skills

Interpersonal communication process
Assertive communication including presenting
Collaborating within a team

Computing

Making the most of spreadsheets
Create effective presentations

Customer Service

What does great service look and feel like
Exceed expectations and make their day
Add value by applying what you know

How is it delivered?

By the practical application of learning by participants throughout the training, involving the use of tasks and activities in line with their roles
It is normally over 8 months, consisting of 10 sessions (including individual coaching) delivered at 3 weekly intervals by expert facilitators and assessors
Or alternatively you can choose to just have one or any combination of the modules delivered
Can be customised to suit your needs

What are the Benefits?

For Participants:

Visibly improved administration practices, skills and techniques
Increased confidence
Better team work & workplace relationships
Increased productivity

For the Company:

Staff who demonstrate best practice administration skills in the workplace
Enhanced performance and productivity from your staff

What makes our training unique?

It is where we put our emphasis

Did you know:

40% or more of the reason training fails to be effective can be due to the lack of buy in, preparation and commitment from the participant and their Manager. The actual delivery of the training as a reason for failure can be as little as 10%, whilst the lack of implementing the learning back into the workplace can be 40% or greater, that is it is never applied back into the job.

Manager and participant must form a partnership to overcome these staggering statistics.

What BR Training does:

We help you to ensure all of these areas are addressed to maximise the learning experience, time and cost commitment made by the participant and their employer.

So we are not just focused on delivering the training, we understand why training can fail, and we will help you to ensure you get the maximum benefits that training can deliver.

"We provide targeted and focused administration training that carries on delivering long after we have left"

About Us

BR Training is a Waikato/BOP-based privately owned Private Training Enterprise (PTE) accredited by NZQA. We work nationally, with members of our team and clients based across New Zealand

For more information, please contact us

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