OUR TRAINING APPROACH FOR NCBA

Key Outcomes

A proven, successful two–tiered approach to delivering Business Administration development

Individual performance development through application of the learning and a subject focused modular approach to coaching.
Achievement of an NZQA qualification through workplace based tasks and activities using naturally occurring situations ensuring fit for purpose and relevance.

Principles for Delivery

Self-development focus enables participants to identify strengths and development areas, through

Self-assessment questionnaires.
Attestations from managers and team members for feedback.

Active involvement of managers of participants by

Supporting the application of the learning.
Providing feedback and coaching.
Liaising with BR Training coach to discuss progress or concerns.

Coaching ensures

Learning is relevant to the needs of the individual.
The candidate remains motivated through the development of a good working relationship.

Optional additional workshops

For specific computing skills.
Delivered at the candidates workplace.
Training need identified through initial skills analysis conducted by BR Training.

Flexibility

Candidates are presented with modularised learning resources and an assessment plan with quarterly completion milestones. Coaching is subject focused and delivered in line with the modularised learning resources; quarterly completion milestones allow candidates to manage their assessment workload in line with changing work priorities and volumes.

If you have a group of Business Administrators, learning can be delivered through group coaching or workshop sessions, with group assessment preparation for similar assessments.

How it works in practice

Part 1: Set up and initial planning

Meeting with candidate and candidates manager to provide an overview of the coach supported workplace based assessment process.
Completion of robust skills analysis by candidate.
Skills analysis returned to BR Training.
Qualification pathway recommended to candidate and candidates manager including any areas where additional training (e.g. computing) required.

Part 2: National Certificate in Business Administration – level 3 or level 4; Individual coaching and assessor support

Four face to face subject focused coaching sessions including value add evaluations and activities.
Topics covered include: Workplace Communication (interpersonal and written); Business Skills and Self Management (problem solving, decision making, planning and organising, time management); Business Administration Environment (organisational design, key management roles, information flow, business administration function in context); and Computing (word processing, spreadsheet management, electronic mail and presentations).
Assessment preparation ensuring that candidates are able to easily identify workplace situations appropriate for each assessment
Ongoing support, guidance and encouragement provided by coach.
All assessments marked, feedback provided to candidate and results reported to NZQA on an ongoing basis.

Part 3: Project Close-off and Debrief

Upon completion of final assessment candidate and candidates manager will be notified of success.
Feedback provided by BR Training to support and inform future development.

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